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Consumer Info


HOW TO ORDER
To order, either complete the on-line order form or print off the order form, complete the details and: fax 0207 1171609; email sales@cme4europe.co.uk; or call 0870 3830042 if you have any queries or wish to place an order by phone or mail.

INSPECTION COPIES
Single inspection copies are available upon request to recognized educational establishments for a period of up to 28 days, after which books and p&p must be paid for or goods returned at your own cost. If an order is subsequently placed for 20 or more copies of the same title, the inspection copy may be kept free of charge.
Inspection books/CDs returned in an un-saleable condition will be charged for.

RETURNING BOOKS
Please advise us by phone or email if you are returning books. The cost of returning the books will be at your own expense. We will credit returns within 2 weeks of receipt provided they are in a saleable condition. CME Books Europe cannot be held responsible for returns that are lost or damaged in transit.

POSTAGE/SHIPPING COSTS/DELIVERY
Delivery rates and times will be quoted as accurately as possible on receipt of an order. International orders may be sent by sea or air depending on weight and cost. Standard international shipping will take 4-8 weeks; air mail will take up to 14 days. If goods are available from UK stock they will be posted as soon as payment has been cleared.

PAYMENT METHODS
Payment may be made by cheque, by bank transfer or credit/debit card. Please state your preferred method of payment when you place your order. Goods will not be despatched until payment has been received, unless otherwise agreed. To make card payment please call 0870 3830042.
On-line payment on our website will soon be available via PROTX under their standard terms and conditions.
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Our Website Policy

CME Books Europe collects your personal information when you send us an order or email, but this information is used solely for the purpose of fulfilling your order and/or responding to your request for further information or assistance. CME Books Europe does not sell, trade or rent your personal information to others.
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Our Terms & Conditions

1 DEFINITIONS
In this document the following words shall have the following meanings:

 

 

2 GENERAL

 

 

3 PRICE & PAYMENT

 

 

4 DELIVERY

 

 

5 WARRANTY

6 CANCELLATIONS & RETURNS

 

 

7 GUARANTEES
In addition to the Buyer's statutory rights, the Seller guarantees all Goods against faulty workmanship and materials for a period of 1 month from the date of delivery

8 LIMITATION OF LIABILITY

 

9 FORCE MAJEURE
Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.

10 SEVERANCE
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.

11 GOVERNING LAW & JURISDICTION
These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

12 BUYERS OUTSIDE THE UK


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